Collaborated with a multidisciplinary team to bring Tourmo's vision for a new platform called AutoPilot to life. The project demanded a thorough understanding of fleet operations and AI technology to design an interface that balances functionality and simplicity. Delivered a solution that not only meets user needs but also positions the platform as a market leader in AI-driven fleet management.
AutoPilot was successfully implemented in three large enterprises so far and is being used by more than 30,000 users.
Lead UI/UX Designer
18 Months
Developed the user interface and experience design for Tourmo's new platform called AutoPilot. AutoPilot is an AI-driven platform that automatically brings data from 7 to 15 different systems providing fleet and operations managers with a single view of the actions they must take daily. It enhances fleet operations through automation and actionable insights.
Create an intuitive, user-friendly interface that aligns with AutoPilot’s mission to streamline operational efficiency while maintaining a strong focus on user engagement and satisfaction.
Conducted extensive user research to understand fleet managers’ needs.
Collaborated with stakeholders at Tourmo as well as on the client side to define user personas and journey maps.
Implemented a minimalist design aesthetic with clear navigation to enhance usability.
Ensured accessibility compliance, incorporating WCAG standards.
Designed interactive prototypes using tools like Figma and InVision.
Collaborated with the development team for seamless implementation of UI components.
Increased user engagement by 25% within the first three months post-launch.
Improved task completion times by 40%, as validated by user testing.
This dashboard was designed to address the needs of Fleet Managers at large enterprises. Developed in collaboration with the Head of Solutions Consulting at Tourmo, it incorporates feedback from the CRO and insights gathered from actual client discussions.
The primary goal was to create an intuitive interface that integrates data from multiple disparate systems, providing actionable insights, task prioritization, and performance rankings in a cohesive, user-friendly format. The design ensures fleet managers can make data-driven decisions efficiently, improving operational effectiveness and team accountability.
This project emphasizes my ability to collaborate cross-functionally, gather stakeholder feedback, and translate complex requirements into impactful, user-centric designs.
To ensure the platform's design aligned with technical constraints and user needs, I partnered closely with developers and product management to explore what was feasible within Tourmo’s technical framework. This included understanding Material-UI (MUI) limitations and accommodating the different screen resolutions supported by the platform.
Through this collaboration, I designed a flexible library of tile components in various sizes, which were tested across multiple dashboard layouts. These tiles were tailored to meet the specific requirements of different user roles, enabling role-based dashboards that deliver relevant insights and functionality for each user group.This iterative process highlights my ability to integrate design principles with technical realities, resulting in solutions that are both visually appealing and practical to implement.
Following positive client feedback, I collaborated with the Head of Product Management (PM) to design the next iteration of the platform. These mockups were crafted with careful consideration of Material-UI (MUI) and other development constraints, ensuring feasibility and scalability
This version was tailored specifically for Executives, providing a high-level view of key performance metrics, high-severity exceptions, and compliance scores. The goal was to deliver a concise, actionable overview, empowering leaders to monitor and drive strategic initiatives effectively.
Building on the initial tile designs, I expanded the library to include a diverse range of options, such as tables, graphs, action tiles, trend lines, location maps, and event summaries. This effort was aimed at providing both the Development team and Tourmo's Professional Services team with a predefined, flexible, and configurable set of components.
These tiles were designed to streamline dashboard customization, enabling teams to efficiently tailor dashboards for different use cases and user roles. By offering a consistent yet adaptable framework, this expanded library ensures scalability, accelerates implementation, and enhances the user experience for diverse enterprise needs.
This work demonstrates my focus on scalability and collaboration, providing practical tools that align with both technical and client requirements.
The culmination of this project was the creation of standardized AutoPilot Dashboards tailored for Executives, Directors, and Front-Line Managers. These dashboards represent the first fully realized implementation of the platform, combining insights from client feedback, collaboration with cross-functional teams, and iterative design improvements.
Each dashboard was carefully crafted to meet the unique needs of its target audience:
"The simplified dashboard makes it so much easier to track performance in real time. Engagement has definitely increased since the update."
“Tourmo’s AutoPilot platform has made a big difference in our employee engagement and satisfaction.”
Gained expertise in integrating AI functionalities into user-centric designs.
Developed skills in cross-functional team collaboration for agile development.
Figma
Invision
Usability Testing Plataforms
